ARRIVALS · ADMISSION · DELEGATE SUPPORT
Ticketing & event registration staff.
Give guests a clear, welcoming start. Arrange ticket scanning, delegate registration, badge desks and front-of-house teams for conferences, exhibitions, ticketed events and corporate functions.
Request an entry team Choose your staff rolesShare your city, dates, attendance and entry points.
Staffing supported by Event Staff Australia.
Planning one event or a multi-city programme? Bring each desk, entrance and shift into one enquiry.
PEOPLE FOR EACH PART OF YOUR ARRIVAL PROCESS
Build your check-in and registration team.
Choose the duties you need covered, from the first guest welcome to the information desk. Tell us which registration or admission process, equipment and briefing your organiser supplies.
Delegate registration staff
Welcome attendees, locate registrations, check names and direct delegates through the process you supply. Plan desk coverage around opening peaks, session changes and breaks.
Explore registration & front of house Request this teamTicket scanning & admission support
Scan QR codes or barcodes using your approved system and devices. Set out entry rules, re-entry procedures and the organiser contact who resolves ticket exceptions.
Explore ticketing & guest check-in Request this teamBadge & accreditation desks
Hand out prepared badges, lanyards or wristbands according to your organiser-approved categories. Explain collection points, stock and who approves amendments.
Registration desk support Request this teamGuest lists & VIP welcomes
Support invited arrivals, name checks and guest directions for launches, corporate functions and private events. Supply approved lists and a contact for changes or questions.
Guest-list & check-in support Request this teamFront-of-house & information staff
Help guests find rooms, sessions and facilities using your venue map and programme. Brief the team on approved information, access routes and escalation contacts.
Conference & exhibition teams Request this teamQueue assistance & arrival flow
Welcome people into the right line, explain the check-in steps and direct ticket enquiries to the right desk. Identify each entry zone, peak periods and onsite supervision.
Ticketed event entry teams Request this teamCOVER THE WHOLE ARRIVAL WINDOW
Before doors open. At peak arrivals. Through the programme.
01 · Prepare the desks
Allow for briefing, platform access, device checks, badges, signage and the staff meeting point before guests arrive.
02 · Welcome & check in
Separate scanning, registration, badge collection and guest enquiries where needed. Identify the person authorised to resolve exceptions.
03 · Keep coverage clear
Plan for late arrivals, re-entry, session changes, staff breaks and the handover or desk close at the end of each shift.
Match the team to your event.
Conferences, congresses & exhibitions
Delegate registration, badge collection, exhibitor welcomes, information desks and session directions. Share the agenda, opening peaks and any separate speaker or exhibitor procedures.
Concerts, festivals & ticketed experiences
Ticket scanning, wristband distribution, guest enquiries and entry directions using your admission rules. List each entry zone and the onsite organiser contact directing the team.
Corporate functions & product launches
Invited guest lists, reception welcomes, VIP directions and hosted arrival points. Combine arrivals with hospitality staff where you need reception drinks or food service.
Roadshows & multi-day programmes
Keep one brief across several venues or dates, with each city, local shift, headcount and system change listed separately. Include the organiser responsible for each location.
A clear process for staff and guests.
| Work to cover | Include in your event brief |
|---|---|
| Ticket scanning & check-in | Ticketing platform, devices, approved entry rules, re-entry, expected arrivals and an exception contact. |
| Registration & badges | Attendee records, desk layout, badge preparation, access requirements, briefing and amendment procedures. |
| Guest lists & welcomes | Approved lists, invited guest categories, arrival locations, directions and an authorised organiser contact. |
| Information & queue assistance | Venue map, session programme, approved guest information, entry zones and onsite supervision. |
Send one clear ticketing or registration brief.
- City, venue, event dates and expected attendance.
- Entrances, desks, arrival peaks and staff headcounts if known.
- Roles and local shift times, including briefing and breaks.
- Platform, devices, badge process and equipment supplied.
- Onsite lead, guest information and exception procedures.
YOUR LOCATION · YOUR PROGRAMME
Enquire for your city or national event series.
Plan registration, ticketing and front-of-house roles for Melbourne, Sydney, Brisbane, Adelaide and Perth. For New Zealand events, include the city, venue and local shifts in your enquiry.
Ticketing & registration staffing FAQs.
Can I request ticketing and registration staff in one booking?
Yes. List the roles, numbers, duties and shifts for each desk or entry point. A conference might need delegate check-in and badge collection in the morning, followed by scanning and guest welcomes for an evening reception.
Do staff use our ticketing or registration platform?
Describe your chosen system, access, devices and process in the enquiry. Include the briefing, onsite support and authorised contact supplied so the work and training requirements can be clearly defined.
What equipment should I include in the brief?
List scanners, tablets or laptops, connectivity, chargers, printers, prepared badges, lanyards, wristbands, signage and any desk setup your event requires. Explain what the organiser or venue supplies and identify additional equipment or supplier enquiries separately.
How many check-in staff do I need?
Share total attendance, expected arrivals by time, the number of entrances and desks, and what each guest needs to do. Badge collection, registration amendments and QR scanning can take different amounts of time. Include help-desk and break coverage rather than choosing numbers from attendance alone.
Can I enquire for several cities or event days?
Yes. Give each date, city, venue and entry point its own headcount and local shift times. Use the same brief for a roadshow or multi-day programme, with any changes to systems, duties or arrival peaks made clear.
Who handles invalid tickets, guest-list changes or admission decisions?
Provide an organiser-approved escalation process and the onsite person authorised to resolve exceptions. Staff can assist with the scanning or check-in steps in their brief and direct questions to that contact.
Does this enquiry include online ticket sales or event software?
This is a staffing enquiry for people supporting your event’s registration and admission process. Specify the platform, ticketing arrangements and equipment being used, and list any separate software, equipment or supplier request in your brief.
Can I combine arrivals with hospitality and event crew?
Yes. Request bar staff, wait staff, promotional teams or general crew alongside your entry team. Keep each role, service area and shift separate so arrival duties and hospitality coverage are clear.
Put the right team at the front of your event.
Request registration, ticket scanning, badge collection and guest assistance in one staffing enquiry.